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"Customer Private Messages v1.0
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Please DO NOT post enhancements, questions, suggestions to the contribution section. My effort is to keep this as clear, straightforward and as easy to understand and install as possible. If you have suggestions, comments or improvements, please post to the forum. I will implement them with future releases. Thank you for understanding and respecting my wishes.
A support thread can be found in the osCommerce forums here:
http://forums.oscommerce.com/index.php?showtopic=201603
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I designed this contribution in order to provide an additional means of communication between ourselves and the customers. Customers entered inaccurate or false email addresses; which thereby breaks down the means of interacting with the customer. Invoices fail to reach their destination for many reason, email errors, they moved, change ISP's, exceed mail quota's, do not check their email often or intentionally provided a false email.
Additionally there are reasons which do not warrant an email, and sending an email for certain issues may be deemed unprofessional or simply nagging in nature.
I needed a means to notify the customer when they would login that their email address is not correct and we cannot contact them, or a simple
"We've added the other items that you requested to your order"
"Happy Birthday - We'd like to give you...."
The uses are endless.
How it works and what it does
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Once they login successfully and are forwarded to their account information, they will see any Messages that you may have left for them. If there are no messages, it will also inform them of this. I was debating having the box not displayed if there were no messages, but I felt that if they knew there is a messaging system it may remind them to look at it and not quickly skip over it, so if no messages are found it will say so.
Includes:
Easy Step by Step Installation
Multiple Screen Shots
GPL" |
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| For more information, visit the official osCommerce contribution webpage. |
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